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 + Are all DR.WU products free of synthetic fragrance and alcohol?
  • All DR.WU products are developed based on five main principles: “no additives, no alcohol, high concentration, top-grade ingredients, and high safety” and are clinically tested to be hypoallergenic, stable, and non-acnegenic, making them suitable for sensitive skin and after surgery.
 + Does higher concentration of mandelic acid make a better product?
  • Higher concentration of mandelic acid does not necessarily make a better product, because pH is important, too. Concentration levels above 20% are not suitable for home use as it may irritate the skin, and should be handled by trained physicians or beauticians instead. DR.WU uses high-purity mandelic acid manufactured by renowned German pharmaceutical company - Merck. Through repeated skin tests and clinical trials conducted by a team of professional researchers, we have discovered the ideal concentration of mandelic acid that is suitable for sensitive skin while delivering excellent penetration and absorption. Meanwhile, the addition of hydration and repairing agents such as β-glucan and non-animal stabilized hyaluronic acid (NASHA) supports exfoliation, pore cleansing, acne removal, and tightening to recreate the perfect skin.
 + Does DR.WU's mandelic acid work in the same way as other citrus-based products found in the market?
  • They are quite different. Mandelic acid is a type of fat-soluble citrus, whereas common citrus (also called glycolic acid) is water-soluble. Mandelic acid penetrates deeper into the skin and has larger molecules that allow them to work inside the skin for extended periods of time, and thereby improve conditions such as widened pores, pimples, acnes, and spots. In comparison, common citrus penetrates more quickly and is more likely to irritate and cause swelling to the skin, making it unsuitable for people with sensitive skin.
 + Is squalane an animal-based ingredient?
  • No. DR.WU uses squalane extracted from olive oil through a 25-step cold extraction process. This rare plant-based ingredient, in high concentration, works deep into the skin to repair the epidermis, and forms a protective layer that hydrates and restores oil balance to the skin.
 + Many anti-wrinkle products contain an ingredient called "peptide"; what does it do?
  • "Peptide," the most popular anti-wrinkle ingredient, are short strings of protein. Their small molecular structure allows them to penetrate and repair wrinkles from deep within. Peptides can be categorized by their molecular structures into dipeptide, tetrapeptide, pentapeptide, and more. Combining different types of peptide can help stimulate collagen growth and activate cells to yield excellent anti-wrinkle effects.
 + Which skincare ingredients should be avoided during pregnancy and breastfeeding?
  • Products that contain retinoic acid or irritating chemicals should be avoided during pregnancy.

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