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Rules on points accumulation

Two Main Benefits of Wu Point

How do I accumulate WU Points?

Method 1: Website purchase

Earn 1 WU Point for every $20 spent

Method 2: Scan product QR Code

Where is the QR Code located?

All products will have a dual-layer sticker on the outside of the box or bottle. Tear open the holographic film and you'll see the square QR Code.

  • Tear open the outer holographic film of the dual-layer sticker found on the product you have purchased.
  • Scan the QR Code with your smartphone using any QR Code APP, and the system will take you to the WU Point program webpage. Specify the channel you purchased the product from and press "Get WU Point."
  • Log in or sign up as DR.WU online member to complete accumulation of WU Point.

Method 3: Input label code on website

Where is the label code located?

All products will have a dual-layer sticker on the outside of the box or bottle. Tear open the holographic film and you'll see the square QR Code. The 8-digit random number printed beneath the QR Code is the label code.

  • Tear open the outer holographic film of the dual-layer sticker found on the product you have purchased.
  • Visit the DR.WU website at www.drwu.com (mobile or PC version), log in/sign up your account, go to Member services, and press "Input label code"
  • QR Code (case-sensitive), and specify the channel you purchased the product from.
  • Log in or sign up as DR.WU online member to complete accumulation of WU Point.
  • PLEASE KEEP YOUR PRODUCT BOX AND QR CODE STICKERS. THE NEW WU CLUB QR CODE SCANNING SERVICE WILL BE LAUNCHED ON NOVEMBER 1.
  • If you would like to accumulate WU Points, please fill in the relevant information in the form below and you will receive Wu Points within 21 working days.

Notice

  • WU Points can only be accumulated and used under individual accounts; members can not combine or transfer credits between different accounts. The number of WU Points accumulated under a member account, as recorded in the DR.WU online system database, shall be final and indisputable.
  • WU Points are valid for 12 months after they are granted(counted in months and not days), and will be voided if not redeemed or spent before expiry. (Expired credits will be automatically updated on system,and no separate notice will be given)
  • Membership is valid for one year after sign-up(One-year membership validity is counted in months and not days).
  • Application of multiple accounts under one identity is not allowed. DR.WU will notify members who own multiple accounts to choose one and cancel duplicate member accounts.
  • Pre-existing members who had signed up with an FB account will have to complete mobile phone verification, and may check points balance 1-2 days after.
  • DR.WU's points collection program is restricted only to consumers who have proof of purchasing DR.WU product (invoice or receipt). Each collection code is unique and has been generated specifically for one product. DR.WU reserves the right to close membership accounts that are found to have collected points without actual purchase, and may pursue legal action against the offender.
  • DR.WU's WU Point program commenced on July 12, 2017. Products manufactured after July 2016, except inventories that already circulated existing channels before July 2017, are eligible for accumulation of WU Credits.
  • Insiders of Dr. Wu Skincare Company Limited (including but not limited to employees and membership program partners) may not participate in this program.
  • WU Point can not be returned after WU Point redemptions be finished.
  • DR.WU reserves the right of final interpretation to any dispute or confusion regarding this program.